UPLD Profile
Upland Software, Inc. is a leading provider of cloud-based enterprise work management solutions, delivering a broad suite of software applications designed to enhance business operations across various industries. Headquartered in Austin, Texas, the company serves a diverse global clientele, including large corporations, government agencies, and small to medium-sized enterprises. Upland Software's extensive portfolio includes applications for marketing, sales, contact center operations, project management, information technology, business operations, and human resources, as well as legal services.
Under the Upland brand, the company offers a range of integrated solutions that help organizations streamline their processes and improve efficiency. Its marketing applications support digital campaigns and customer engagement, while its sales tools facilitate lead management and sales performance. Contact center solutions are designed to enhance customer interactions and support, and project management software aids in planning and executing complex projects. Upland's IT and business operations tools help with data management, infrastructure optimization, and operational workflows, while its human resources and legal solutions address workforce management and compliance.
In addition to its software offerings, Upland Software provides a comprehensive suite of professional services, including implementation, data extraction, integration, configuration, and training. These services are designed to ensure that clients can effectively deploy and utilize Upland’s solutions to meet their specific needs. The company also offers robust customer support to assist clients with ongoing maintenance and optimization of their software applications.
Founded in 2010 as Silverback Enterprise Group, Inc., the company rebranded to Upland Software, Inc. in November 2013 to better reflect its expanding product suite and global reach. With operations spanning the United States, the United Kingdom, Canada, and other international markets, Upland Software continues to grow its presence in various sectors, including financial services, consulting, technology, manufacturing, media, telecommunications, politics, healthcare, life sciences, retail, hospitality, and non-profit organizations.
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