SEAT Profile
Vivid Seats Inc. is a leading online secondary marketplace for event tickets, operating across the United States and Canada. The company facilitates the buying and selling of tickets for a wide array of live events, including sports, concerts, and theater performances. Through its user-friendly website and mobile applications, Vivid Seats connects event-goers with ticket sellers, offering a seamless experience for accessing live entertainment. The company operates primarily through two segments: Marketplace and Resale.
The Marketplace segment serves as an intermediary, enabling transactions between buyers and sellers. It manages ticket sales through its digital platforms and collaborates with distribution partners to offer a broad range of tickets for various events. Key to this segment's operations is Skybox, Vivid Seats’ proprietary enterprise resource planning tool. Skybox equips ticket sellers with advanced capabilities to manage inventory, optimize pricing strategies, and fulfill orders efficiently across multiple resale platforms.
In its Resale segment, Vivid Seats focuses on acquiring tickets for resale on secondary ticket marketplaces. This segment supports internal research and development, enhancing the Skybox platform and developing other software and tools designed to improve the seller experience. By continuously investing in technology and market intelligence, Vivid Seats aims to refine its offerings and maintain a competitive edge in the dynamic ticketing industry.
Founded in 2001 and headquartered in Chicago, Illinois, Vivid Seats has established itself as a major player in the ticketing market. The company’s extensive ticket inventory, innovative technology solutions, and commitment to customer satisfaction position it as a key player in the secondary ticket marketplace. Vivid Seats continues to leverage its technological infrastructure and market expertise to enhance its platform, expand its customer base, and drive growth in the live event sector.
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