KMX Profile
CarMax, Inc. is a leading retailer specializing in pre-owned vehicles across the United States. Structured into two segments CarMax Sales Operations and CarMax Auto Finance the company offers a diverse selection of used cars, encompassing domestic, imported, luxury, hybrid, and electric models. In addition to vehicle sales, CarMax provides extended protection plans and conducts wholesale auctions for cars that are typically over 10 years old or have exceeded 100,000 miles. The company distinguishes itself through comprehensive reconditioning and repair services, ensuring that every vehicle meets high-quality standards before reaching customers.
Founded in 1993 and headquartered in Richmond, Virginia, CarMax has established a robust presence with approximately 230 used car stores nationwide as of February 2022. Beyond sales, the company facilitates financing options through CarMax Auto Finance and collaborations with various financial institutions, catering to a broad spectrum of credit profiles. This approach not only enhances accessibility for buyers but also reinforces CarMax's commitment to delivering a seamless and reliable car-buying experience.
Driven by a dedication to transparency, customer satisfaction, and operational excellence, CarMax continues to redefine the used car market. Its innovative retail model, coupled with a strong emphasis on quality assurance and customer service, has positioned it as a trusted choice for consumers seeking reliable pre-owned vehicles. With ongoing expansion and a customer-centric approach, CarMax remains at the forefront of the automotive retail industry, setting standards for integrity and efficiency in every transaction.
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