GM Profile
General Motors Company, headquartered in Detroit, Michigan, is a global leader in designing, manufacturing, and distributing a diverse range of vehicles and automotive parts. Established in 1908, the company operates through several segments including GM North America, GM International, Cruise, and GM Financial.
General Motors markets its vehicles under well-known brands such as Buick, Cadillac, Chevrolet, and GMC, alongside Baojun and Wuling in key international markets. The company serves a broad customer base that includes retail dealers, distributors, fleet customers, daily rental car companies, commercial fleet customers, leasing companies, and government agencies.
In addition to vehicle sales, General Motors offers a comprehensive suite of after-sales services through its extensive dealer network. These services encompass maintenance, light and collision repairs, vehicle accessories, and extended service warranties. The company also provides safety and security services such as automatic crash response, emergency services, roadside assistance, stolen vehicle assistance, and navigation services.
Furthermore, General Motors is at the forefront of automotive technology with its connected services, which include mobile applications for remote vehicle control, electric vehicle charging station locator, on-demand vehicle diagnostics, GM Smart Driver features, and integration with voice assistants like Amazon Alexa and Google's Voice Assistant. The company also provides automotive financing, insurance services, and a range of software-enabled services and subscriptions, reaffirming its commitment to innovation and customer satisfaction in the evolving automotive industry.
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