EGHT Profile
8x8, Inc. is a global provider of Software-as-a-Service solutions specializing in voice, video, chat, contact center, and enterprise-class application programmable interface (API) services. Catering to a wide spectrum of clients including small and mid-size businesses, larger enterprises, government agencies, and various organizations worldwide, 8x8 offers an array of unified communications, team collaboration, video conferencing, contact center solutions, and communication APIs. The company's comprehensive suite of services includes 8x8 Work, a unified communications platform delivering enterprise voice connectivity, video meetings, unified messaging, and team collaboration tools such as public and private messaging rooms.
Central to its offerings is 8x8 Contact Center, a cloud-based solution enabling multi-channel customer engagement management. Additionally, 8x8 CPaaS (Communication Platform-as-a-Service) provides global communications infrastructure for developers to integrate voice, video, and messaging capabilities into their applications. The company's product lineup ranges from X1 to X8, offering scalable solutions for enterprise-grade voice services, unified communications, video meetings, and advanced contact center functionalities.
Headquartered in Campbell, California, 8x8 was founded in 1987. The company leverages a diverse marketing approach including search engine marketing, industry conferences, webinars, and direct sales to reach end-users effectively. With a commitment to innovation and customer satisfaction, 8x8 contrinues to expand its global footprint and enhance its suite of communication solutions, empowering organizations to achieve seamless and efficient communication experiences across various sectors and geographies.
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