CNXC Profile
Concentrix Corporation delivers technology-driven customer experience (CX) solutions on a global scale. Specializing in CX process optimization, technology innovation, and front- and back-office automation, the company empowers businesses through comprehensive analytics and transformative services aimed at enhancing operational efficiency.
Beyond traditional customer service, Concentrix offers a wide spectrum of solutions including customer lifecycle management, UX/UI strategy and design, and digital transformation initiatives. The company excels in delivering actionable insights through sophisticated analytics, enabling clients across various industries such as technology, consumer electronics, retail, travel, e-commerce, communications, media, banking, financial services, insurance, healthcare, and more.
Concentrix serves a diverse clientele that includes global IPOs, prominent social brands, and leading financial institutions. Its innovative approach integrates voice of the customer analytics to drive strategic decision-making and foster continuous improvement in customer engagement.
Founded in 2009 and headquartered in Newark, California, Concentrix Corporation continues to expand its global footprint while maintaining a commitment to excellence in customer experience management. With a focus on leveraging cutting-edge technologies and industry expertise, the company remains at the forefront of delivering tailored solutions that meet the evolving needs of modern businesses worldwide.
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