CKSW Profile
ClickSoftware Technologies Ltd. is a software company that specializes
in field service management and workforce optimization solutions. The
company provides cloud-based and on-premises solutions for workforce
management, scheduling and dispatch, mobile workforce management,
customer communication, and analytics.
The company's solutions
are used by businesses in a variety of industries, including
telecommunications, utilities, healthcare, and government.
ClickSoftware's customers include some of the world's largest and most
well-known companies, such as AT&T, Comcast, and Vodafone.
In
2019, Salesforce
announced its acquisition of ClickSoftware for $1.35 billion,
indicating the value of ClickSoftware's solutions in the rapidly
growing field service management market. With this acquisition,
Salesforce aims to enhance its own Service Cloud offering with
ClickSoftware's capabilities.
ClickSoftware was founded in 1997
and is headquartered in Burlington, Massachusetts, USA. The company
has offices in Israel, the UK, Australia, and Germany. As of my
knowledge cutoff in September 2021, ClickSoftware operates as a
subsidiary of
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